Troubleshooting

Produced little or no Crema.

Coffee has natural occurring oils which may clog the espresso nozzle. To clean, regularly run a brew cycle with water only.

The indicator light will illuminate, but espresso does not flow.

The espresso dispensing nozzle (M) is clogged. To clean, follow the instructions in the cleaning section. The loaded espresso capsule can be damaged. Wait for a short period of time, before opening the lever and then try with a new capsule. Make sure, that lever (A) is closed. The capsule container may be full and should be removed from the unit for at least 5 seconds to reset the counter and emtpy the used capsules.

The espresso capsule does not insert correctly?

The capsule container may be full. Please empty it or make sure the capsule lever is fully open.

Water under the machine.

Make sure that the water tank (L) is installed correctly. CAUTION: When refilling the water tank (L), always turn off the power, and then remove the tank and fill it. Otherwise water will leak from the back of the unit.

The brew buttons starts flashing for a long time. When is the espresso machine ready for use?

The espresso machine takes approximately 30 seconds to heat up

Machine beeps and all brew button lights are flashing.

Missing water tank or no water is in the water tank. Make sure the water tank is properly inserted and filled to a minimum of 100 ml.

The water does not flow through the espresso dispensing nozzle.

Coffee has natural occurring oils which may clog the espresso nozzle. To clean, regularly run a brew cycle with water only

The espresso capsules do not fall automatically into the container when I open the lever?

The capsule container may be full. Please empty it or make sure the capsule lever is fully open.

The espresso machine is whistling softly.

This is not a fault, but normal setting of the pressure control valve.